smartrobbie

Website Hacked? Get help now

We are experts in cleaning, securing, fixing and maintaining WordPress websites.

Fix Your Hacked Website Fast

$350 - One-Off Malware Removal

We charge a one-off fee to cleanup a hack on any WordPress site, or can provide complete maintenance and security on our maintenance plans. 

WordPress Performance & Security Assessment

How we can help your hacked site

One-time cleanup, or let us take complete care of your WordPress security, hosting and maintenance.

One-off WordPress Cleanup

 

Our WordPress malware cleans are a one-time clean up and secure of your WordPress website. We take a full copy of your website and run it through our own malware signature database. We remove the malware infection and hack from your site and in almost all cases can point out and fix the root cause.

 

After every hack we advise how the site was hacked so that you can fix that issue or we can take care of the post-malware software updates for you.

Total WordPress Security

 

An additional option to the one off scan and clean up, our maintenance plans come with all of the following WordPress security features:

This is in additional all other hosting and maintenance benefits of our maintenance plans.

 

Website Health Check

Website Malware Removal Plans

Choose from one of our options below.  You can choose a one-off malware removal and then you can either update the software yourself or you can sign up to one of maintenance plans. The other option is we can do a one-off malware removal and a one-off software update.

Malware Removal

One-Off Clean up your site

$350
1 Site Covered
Malware & hack removal by our security experts
Malware Removal SLA
Removal within 48hrs
Blocklist Removal
Quarantined Backups
Log Cleanup Review
Post Website Software Updates, Security hardening and password updates

Malware Removal and Software Updates

One-Off Clean up and update of your site

$600
1 Site Covered
Malware & hack removal by our security experts
Malware Removal SLA
Removal within 48hrs
Blocklist Removal
Quarantined Backups
Log Cleanup Review
Post Website Software Updates, Security hardening and password updates

Frequently Asked Questions about hacked sites

Websites are often targeted because they run the same software as millions of others, and hackers look for vulnerabilities that they can exploit in large numbers. If you are using a popular plugin with a vulnerability, your site could be one of many thousands targeted that day.

If your website shares hosting space with another site, it could be the reason for the hack. The web host at large is unlikely to have a problem, but it’s not unheard of. Our team can investigate and diagnose the issue for you. Sometimes, the vulnerability is enabled by the host having default weak permissions on file access, which allows a WordPress config file to be read across accounts.

If your site keeps getting hacked, chances are you’re not dealing with the underlying cause of the issue. This could be due to a vulnerability that keeps getting exploited, such as an out-of-date plugin or theme. Alternatively, there may be infected code that you’re not removing. Sometimes, attackers will exploit a vulnerability and leave a backdoor. They may then wait many months before using the backdoor to show an infection on your site. Our team can scan through to find these backdoors.

WordPress is often targeted because it can be extended with a vast array of plugins and themes, each of which has a code base that is fully readable. Additionally, it is extremely popular software, making it a prime target for hacking syndicates to find vulnerabilities and exploit websites, including yours.

 

Malware is malicious software that can harm your website and your visitors. It can steal sensitive information, slow down your website, or even take it down completely.

Some signs that your website may have been hacked include unusual website behavior, strange pop-ups or ads, and a sudden drop in website traffic or search engine ranking.

Scan your website for malware and remove any suspicious files or code. If you don’t know how to do this contact us or contact a malware removal provider to do this for you.

There are several ways to prevent your website from being hacked, including keeping your software and plugins up to date, using strong passwords, and regularly backing up your website data. You can read more about this on our blog articles including – WordPress Security – how to keep my website secure

The time it takes to clean up a hacked website depends on the severity of the attack and the size of your website. It can take anywhere from a few hours to several days or weeks.

 

Some security measures you can implement include installing a firewall, using an SSL certificate, and enabling two-factor authentication.

 

If you have experience in website security and malware removal, you may be able to clean up your website yourself. However, it’s often best to hire a professional to ensure that all malware has been completely removed.

 

The cost of cleaning up a hacked website varies depending on the severity of the attack and the size of your website. It can range from a few hundred dollars to several thousand dollars.

 

The cost of cleaning up a hacked website varies depending on the severity of the attack and the size of your website. It can range from a few hundred dollars to several thousand dollars.

 

If your website has been blacklisted or flagged as dangerous, you’ll need to fix the security issues and then request a review from the search engine or security provider.

Regularly monitoring your website for security issues, staying up to date with software updates, and implementing strong security measures can help ensure that your website stays secure in the future.

Regularly monitoring your website for security issues, staying up to date with software updates, and implementing strong security measures can help ensure that your website stays secure in the future.

We recommend WP Engine as our preferred WordPress host, offering industry-leading speed, security, and stability for your website. As a bonus, Smart Robbie customers can get 2 months free on annual Start-up, Professional, Growth, and Scale plans when using us as your Agency Partner.

Get 2 months free on annual Start up, Professional, Growth and. Scale plans when you use Smart Robbie as your Agency Partner.

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