WordPress Website
Website support to help grow your online presence, for less than a cup of coffee a day!
Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but it’s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.
Through our website maintenance/website care plan, we take on the stress of all these complexities so you can focus on and grow your business!
Don’t have time to maintain your site or worried you might break the site? We do the heavy lifting, while you can focus on what really matters.
We offer top-quality hands-on support with a full support desk to take care of all your website needs.
Peace of Mind that your website will run the latest version without conflicts.
Why we’re different? We support and care for our client’s websites after they are launched.
Stay
secure.
Never miss a plugin update to ensure your site is always secure.
Save
resources.
Spend less time going through and updating your plugins.
Update with confidence.
Updates are done by a human. We preform before and after tests.
The trusted solution to keep plugins up to date, and your sites secure.
Plugin vulnerabilities represent 55.9% of the known entry points for attacks. Security breaches, site downtime, and lost traffic are just a few possible outcomes without proper plugin maintenance over time. Whether you’re managing a full site for yourself, your business, or your clients, take the burden off yourself or your clients with our maintenance plans.
Don’t worry about the ongoing WordPress maintenance again!
Websites is an investment and should be treated as one. Caring for or maintaining a website is very much like caring for your car. It’s a lot cheaper and less time consuming to have a professional to regularly look after it than get repairs when something goes wrong.
We do the heavy lifting, while you can focus on what really matters.
Our monthly website support plans offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor it’s uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforseen and timely issues.
Protect your business website by keeping the software up-to-date and secure.
Why WordPress Maintenance is important
It’s important to keep your site working without any breaks. Our WordPress maintenance plans cover regular updates ensuring your site is running on the current version without any errors.
The benefits keeping your WordPress site updated
- Peace of Mind that your website will run the latest version without conflicts.
- Experienced Website Professional Team for an affordable price. We have a full team to support you and your needs.
- Support Desk you can email with a quick turnaround of 1-2 business days.
- Increased protection from hackers
- All features of your WordPress Website work properly
- Peace of mind you have regular backups
- Website works on all current website browsers
- Plugins, Themes and WordPress versions release bug and security updates
- Priority support for fixing any bugs or errors
The risk of not maintaining your WordPress Website
- Outdated software has issues with newer browsers
- Plugins conflicts
- Your site may have no fail-safe if you need to restore
- Areas of your site start to break
- Costs for fixing issues can be costly if not maintained
- No priority support for fixing errors on the site
- Venerable for hackers to hack your website
Cloud Backups
Daily cloud backups and restoration if required. Never lose your website.
Website Security
Monitor your website for any security vulnerabilities and signs of malware.
WordPress Updates
Monthly updates include WordPress Versions, Theme files and plugins,
Reports
Monthly reports on updates preformed during the month.
Choose one of our affordable monthly WordPress Maintenance Plans
Monthly
Yearly
Basic
Maintenance
Monthly WordPress Maintenance package.
$87
inc GST / Per Month
WordPress Updates
Theme File Updates
Plugin Updates
Daily Cloud Backups
Security Checks
MySQL Database Optimisation
Removal of Post Revisions
Performance Checks
Google Analytics Overview
Uptime Monitoring
Upgrade available for support hours*
SEO Keyword Tracking*
Spam comment removal
broken link monitoring
Monthly Client Report
Premium Maintenance
Monthly WordPress Maintenance Package
$98
inc GST / Per Month
WordPress Updates
theme file updates
plugin updates
daily cloud backups
security checks
mysql database optimisation
removal of post revisions
performance checks
google analytics
uptime monitoring
SEO keyword tracking*
Spam Comment Removal
Broken Link Monitoring
Monthly Client Report
Upgrade available for support hours*
Platinum Maintenance
Monthly Maintenance & Priority Support
$184
inc GST / Per Month
WordPress Updates
Theme File Updates
Plugin Updates
Daily Cloud Backups
Security Checks
MySQL Database Optimisation
Removal of Post Revisions
Performance Checks
Google Analytics Overview
Uptime Monitoring
SEO Keyword Tracking*
Spam comment removal
broken link monitoring
Monthly Client Report
Quarterly Website Health Check
Email Support Ticket Desk
Priority Support
30 Min Support Time (does not rollover) *Overage billed at standard SR rate
Upgrade available for 60 Min Support*
Required for ecommerce & high traffic sites
Some of our clients who use our maintenance packages
I recently engaged Smart Robbie to maintain our WordPress website.
I chose Smart Robbie because she was local, and was so helpful and prompt with helping us out with small fixes, and then our ongoing maintenance. We really appreciate her help, her expertise, her reliability and her promptness. Its taken a load off my shoulders, to have her take care of things.
I highly recommend her Smart Robbie to anyone looking for website maintenance.
Michelle Walker
Michelle Walker Architects
Robyn is very rare in the WordPress website world, in that she's responsive, responsible, speedy and totally dedicated to her clients.
No issues was too troublesome, lovely customer service through and a doggedness to get to the nub of the issue and crack it.
I would highly recommend Robyn to anyone looking for a new site build, a site overhaul, ongoing maintenance or trouble shooting. Awesome service.
Kate Toon
Kate Toon, The Recipe for SEO Success & The Clever Copywriting School
I recently engaged Smart Robbie to maintain our website.
I chose Smart Robbie as she came to me as a recommendation.
I found working with Smart Robbie to be
an excellent choice. She’s reliable, thorough very knowledgeable and supplies high quality reports each month
I highly recommend Smart Robbie to anyone looking for WordPress maintenance.
Christeen Jacobs
Sew n Sew Sewing School
I was lucky to find Robyn at Smart Robbie a few years ago. It was a fortuitous recommendation by someone in the SEO industry that I follow and respect. Prior to having Robyn look after the maintenance/back up of my website, I was paying a fortune to a big company, monthly basis for years. When I needed help, I had to get a ticket and someone would action my problem. Different people resolved my request each time and there was no continuity, sometimes I felt like I was a small fish in a big pond. With Robyn, she understands my philosophy regarding my website matters. I don't have to explain it each time I need her help. Because I am not an expert in SEO, it's important to me that I can trust the person who looks after my website/SEO enhancements. I trust Robyn's work is up-to-date, ethical and clever. I would highly recommend Smart Robbie to look after or design a WordPress website.
Jennifer Chang
Mosman Village Dentistry
The best thing that I have done to improve my business in the past ten years is engage Smart Robbie to improve things on my website.
I engaged Smart Robbie to remove hack files and update my WordPress Software and for monthly maintenance. She went far beyond doing just those things. She made an incalcuable difference to my online functionality, and thus, my business.
I chose Smart Robbie because she came highly recommended by another business owner. That person was experiencing serious IT issues and was at her wits end. Smart Robbie quickly turned things around for her. She definitely did for me too.
I found working with Smart Robbie to be easy, a stress relief and augmenting my online business operations.
I highly recommend Smart Robbie to anyone looking for website maintenance and support.
In 2021 online is everything. Smart Robbie is the best in the business.
James Englund
Crash Symphony Productions
Smart Plugin Manager
Would you like to avoid doing manual updates?
Add our Smart Plugin Manager today.
Monthly Software Updates
Updating your website software once a month. This includes updating WordPress Version, Theme files, Plugins, and Cloud Backups,
Buy Now - $45/m + GST
Cost effective way to keep your site updated.
Smart Plugin Manager – $45/m + GST*
Automatically update software on the site. This is done once a month. If there are any issues with any updates, the site will revert back to the last clean backup. Any tech issues will be quoted to fix before updates can continue. *This offer is only available on our hosting packages.
One off WordPress Maintenance
One off WordPress Maintenance
If you prefer to have a one off maintenance, we can update your site as a one off (we do recommend updating it on a regular basis to avoid any issues)
One off WordPress Maintenance
Buy a one off update today. This includes updating WordPress Version, Theme files, Plugins, Database updates, Cloud Backups, Post Revisions and a report of all updates completed.
Buy Now - $300
Keep your WordPress Website updated and secure.
Just like your computer or phone, it’s always important to keep the software updated. Sucuri released some website hacking stats from 2018 which saw an increase of malware attacks (increased from 47% to 56%). 44% of hacks are due to WordPress versions being out of date and 66% through backdoor holes due to out of date software.
Frequently Asked Questions
We require:
- Admin login to your WordPress Website – please create a new admin login for us, or we can help create a new on for us to use.
- FTP logins
- Hosting and Domain Login
- Any Pro paid licence for plugins or themes. Please provide the logins – WooCommerce Login, Themeforest Etc.
- Google analytics login for reporting
The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening.
If your site goes down, we will work directly with your hosting company to get it back up.
If your site has errors or breaks, we will provide up to an hour of fixes due to update breaks. If the fixes are longer than an hour we will roll the website back to a backup and provide a quote for the fixes.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
If your site is hacked, you will need to get a Sucuri hack removal for $400 + GST. If you are on our website maintenance plans, our time to work with Sucuri is covered including updating any software post clean up. The only cost to clean up the hack is the Sucuri subscription for 1 year. If you are on our website WP Engine hosting plan, the cleanup is included in the hosting plan.
Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to robyn@smartrobbie.com.au, and we will immediately stop the next payment.
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated Website Support Developer..
We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee.
Once login details are provided, we will start your maintenance within 24-48 hours.
We update your website once a month at a minimum. Majority of the time your site is updated weekly.
Some updates may be delayed due to conflicts or security risks. We will update them as soon as they are safe to update if this is the case.
Our plans are flexible. We can add priority support for editing your website such as adding blogs, content changes and more. We can customise the plan to suite your needs. Minimum 30 min a month can be added to the plan.